Specialist HR Services

Specialist HR Services

Purpose & Overall Relevance for the Organization:

Within the framework of HR Services, we are providing services and business competence
regarding all HR Services related processes. As HR Services strive to combine competent and
professional business partnering with a constant enhancement of services in an efficient and
value-adding way, the role is vitally supporting this target by following key responsibilities.

Key Responsibilities:
Perform general administration within the HR Services team for all defined processes, tools
and programmes and processes.
Perform Hire to retire tasks with the defined SLA
Update all relevant process documentation
Be a contact person for the HR community and relevant stakeholders regarding the
respective HR Services processes and challenges.
Maintain system wide through SAP and other relevant HR systems.
Handle standard inquiries & support through ticket service, email & phone.
Timely execute assigned tasks and issues according to defined processes, timetables and
service levels in compliance with tariff and work agreements.
Identify improvement potential in all HR Services processes and administer the
implementation of the improvements.
Ensure correct execution of laws and regulations with regards to specific employee master
data and organizational data according to defined procedures
Suggest modification of systems and processes to ensure correct execution of laws and
compliance to company policies
Providing input for creation of user manuals and process mappings
Providing input for communication of standards, procedures and processes to employees,
internal customers.
Participate regularly in workshops and meetings held by subject matter experts within HR
Services
Job Description

Key Relationships:
HR Services teams
HR Partners
Rewards Teams
Payroll Teams
Talent Acquisition
External authorities, consultants, and suppliers
Knowledge, Skills and Abilities:
Good level of affinity to and experience with HR and Business computing solutions, with SAP
HR/ SAP OM & Excel knowledge
Very good analytical skills and detail-oriented work style
Team player mentality
Strong customer focus and service minded
International mind-set; first experience as part of a geographically & culturally diverse team
Ability to work under pressure as well as prioritizes and completes tasks in order of
importance

Requisite Education and Experience / Minimum Qualifications:
University degree
3+ years relevant working experience in a multi-national environment, preferably within HR
Very good command of English
Experience with Business computing solutions and with SAP HR
Good knowledge of MS-Office applications
Fully qualified/trained in job, deep knowledge in HR Shared Service set-up