Specialist - F&A - I2C

Ready to shape the future of work?

At Genpact we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge.

Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at genpact.com and on LinkedIn X YouTube and Facebook.

Inviting applications for the role of Specialist - F&A - I2C

Location: Gurugram(Work from Office)

Responsibilities

• Relevant years experience in Billing /Disputes
• Serve as a subject matter expert (SME) for billing operations, providing guidance and support to all team members and cross-functional stakeholders
• Execute the end-to-end billing process
• Process billing adjustments, credit notes and refunds
• Process billing reconciliation,vendor invoicing
• Document Matching
• Handle/Manage customer disputes related to invoices, payments, and account balances, ensuring timely resolution
• Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.
• SME for AP team for Disputes Resolution and support to all team members and cross-functional stakeholders
• Investigate discrepancies by reviewing contracts, purchase orders, billing records, and communications.
• Engage with clients professionally to clarify issues, negotiate resolutions, and maintain positive relationships.
• Work closely with sales, billing, and finance teams to resolve disputes and prevent recurrence
• Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.
• Basic System Navigation, including experience with document management or ERP tools.
  • Proficiency in MS Excel
  • ERP Preference- Oracle
  • Good communication and analytical skills
  • Proficient in English written and spoken
  • B.COM or relevant Business/Finance qualification
  • Strong knowledge of accounting principles and financial statementsAccurate handling of complex accounts/invoices/customers

Qualifications we seek in you!
Minimum Qualifications

• Bachelors / Masters degree
• Strong analytical skills and problem-solving skills.
• Effectively communicate in writing and verbally to client.
• Experience in balancing customer facing role and work assessments.
• Self-starter and have analytical problem-solving skills
• Relevant experience
• Domain knowledge Master Data Management

Why join Genpact?

Be a transformation leader Work at the cutting edge of AI automation and digital innovation
• Make an impact Drive change for global enterprises and solve business challenges that matter
• Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
• Work with the best Join 140 000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit ' paying to apply or purchasing equipment or training.