Specialist-Cloud & Infra Operations
BirlaSoft · Noida · onsite · Posted 49d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Area(s) of responsibility
Primary Skill
Primary Skill
- Excellent verbal communication skills (English)
- Experience in handling US customer over the phone.
- Desktop support experience
- ITIL framework knowledge
- Technical experience
- Basic Java scripting knowledge.
- L1 & L2 server support (Windows service starts, stops, restarts).
- L2 IT Servicedesk support & Queue monitoring.
- Code promotion and migration (DLL & Class files).
- Autosys tool scheduling support and administration, hands-on experience in either one:
- CA WLA (Workload Automation)
- BMC Control-M (Helix)
- Cloud based infrastructure (IAAS) support awareness.
- Incident creation and handling using ITIL based ticketing tool.
- Active directory management.
- Team player.
Sourced from foundit
Skills
Autosys tool schedulingBasic Java scriptingBMC Control-M HelixCA WLA Workload AutomationCloud based infrastructure IAAS supportCode promotion and migrationIncident creation and handling using ITIL based ticketing toolL1 L2 server supportL2 IT Servicedesk supportITIL FrameworkActive Directory ManagementDesktop Support
About Birlasoft
BirlaSoft
IT Services & Consulting
10.9k+
employees
1995
31 years old
Pune, Maharashtra
India
About
Birlasoft combines the power of a domain, enterprise, and digital technologies to reimagine business potential. Surpassing expectations, breaking convention!
Industries
IT Services & Consulting
Employee ratings
3,764 reviews
3.4/ 5
Culture
3.3
Career growth
2.6
Work-life
3.6
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