{"@context":"https://schema.org","@type":"JobPosting","title":"Specialist- Application Support and Maintenance","description":"

Key Skills Required

Application support & production support experience
Ticket management (issue logging, prioritization, tracking, and resolution)
Batch stream / batch job management and monitoring
Troubleshooting batch failures and performance issues
SQL skills (basic to intermediate) for data checks and analysis
Light coding / scripting for minor fixes and enhancements
Manual data validation and reconciliation skills
Understanding of system integrations and data flows
Strong analytical and problemsolving skills
Documentation skills (issue resolution, code changes, process notes)
Good communication and stakeholder coordination skills
Ability to work collaboratively with crossfunctional teams

Tools / Technologies (Nice to Have)

Jira
ServiceNow
Autosys
MFT (Managed File Transfer)

Other Important Requirements

Willingness to support PST hours (up to 9:00 AM PST, twice a week)
Team player with enduser support and training capability
B.Tech graduate

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