{"@context":"https://schema.org","@type":"JobPosting","title":"Special Service Queues","description":"

Special Service Request is a message sent directly to suppliers to communicate traveler preferences, special services needed by a traveler or of a procedural requirement necessary of the carrier.

Key Responsibilities :

Action queues as assigned
Handle Advance Seat Reservation and Meal Requests
Handle all assigned tasks accurately based on given procedures.
To adhere to the set procedures and guidelines
To provide high service level, eliminate backlog/errors and focus on quality
To maintain required productivity
To maintain the SLA and quality
Update oneself with job knowledge and new procedures
Maintain accurate time sheet on daily basis

Qualifications / Experience :

Graduate with minimum 0 - 3 years Airline experience
IATA certification
Willingness to work in shifts
Working knowledge of MS Office
Good English communication skills
Ability to work as part of a team and maintain quality

","datePosted":"2026-06-30T00:00:00.000Z","validThrough":"2026-08-29T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4559294"},"url":"https://myjobb.ai/jobs/special-service-queues/4559294","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Cathay Pacific Airways","logo":"https://static.ambitionbox.com/assets/v2/images/rs:fit:200:200:false:false/aHR0cHM6Ly9tZWRpYS5uYXVrcmkuY29tL21lZGlhL2FiY29tcGxvZ28vY2F0aGF5LXBhY2lmaWMtYWlyd2F5cy5qcGc.webp","sameAs":"https://www.cathaypacific.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}]}