Spare Part Administrator

You will execute the quote-to-cash process for Sidel Spare parts sales by preparing quotes, managing orders and other spare parts flow-related activities. This is an outstanding opportunity to perform in full compliance to client s requirements, specifications, codes and standard of business requirement. You will be based in Pune, India and report directly to Spare Parts Administration Manager

Your Mission

• Manage customer requests for spare parts
• Prepare offers for spare parts
• Manage customer inquiries on spare parts pricing, availability and order processing
• Proceed customer orders for spare parts upon receipt of Purchase Order
• Follow-up customer orders for delivery on-time and in-full and proactive backlog management
• Follow up on non-conformity issues and work to provide resolution to customers
• Leverage privileged customer interface position to maximize sales potential

Your Profile

• Good knowledge in trade, supply, industrial retail, preferably spare parts and logistics
• Able to work independently and under pressure
• Able to manage priorities and multiple customer requests
• Expertise in Excel, SAP4 Hana is a plus
• Certificate in Logistic is a plus
• Good communication skills, both written and verbal