Spanish

Roles and Responsibilities :

Understanding the process| ensuring efficient incident resolution and maintaining customer satisfaction by monitoring performance Communicate with Spanish-speaking customers via phone| email| and chatResolve customer inquiries and issues in a timely and professional mannerPreparation of RCAs and other required reportingSpanish B1| B2 (Intermediate)
Essential Skills: 4 to 7 years of experience within HR space. Fluency in Spanish and English (written mandatory)Understanding the process| ensuring efficient incident resolution and maintaining customer satisfaction by monitoring performance Communicate with Spanish-speaking customers via phone| email| and chatResolve customer inquiries and issues in a timely and professional mannerPreparation of RCAs and other required reportingSpanish B1| B2 (Intermediate)

Job Requirements :

• B1 or B2 level proficiency in Spanish language (CEFR).
• Minimum 4-8 years of experience as a freelance translator specializing in IT/technology fields.
• Strong knowledge of Spanish grammar, vocabulary, and syntax.
• Ability to work independently with minimal supervision.