Spanish Process Associate

1. Person should be graduate.
2. Typing speed 25 WPM
3. Knowledge in Excel and Google Sheet.
4. Knowledge of MS office (MS Office/Excel/Outlook)
5. Certification in Spanish is must. (A1/A2 B1/B2 C1/C2)
6. Prior experience is a value addition. Certified Fresher will be accepted.

JOB Description:

1. Day to Day Inbound Call for Support and assistance for Spanish customer.
2. Need to perform Outbound calls to verify Location of The appointment.
3. Need to Perform outbound call to confirm the applicant/Remote link testing for Teams/Zoom/Goto as per requirements.
4. Need to perform outbound calls for Missing documents collection, missing information collection and update the client system as and when needed.
5. Able to read/Write and email to Client/PM/Attorneys as and when needed.
6. Need to communicate with Attorneys/PM as and When needed.
7. Daily meeting with PM/Client.
8. Daily update on Slack/Live Sheet or any preferred communication medium as per client requirement.