Spanish Language Expert l Bilingual Customer Support | US Retention
Samvadsocial Technologies · Pune · onsite · Posted 43d ago
About a minute. You'll make an account on the way through.
About this role
About SamvadSocial Technologies
SamvadSocial Technologies Pvt. Ltd. is a Pune-based technology and services company established in 2015. We provide solutions across software development, customer support, digital marketing, UI/UX, and technology-enabled business services. We are committed to creating a collaborative work environment that encourages learning, innovation, and professional growth.
Work Details
Spanish Language Expert US Retention Process
Location: Viman Nagar, Pune
Work Mode: Work from Office
Experience: Minimum 2+ Years in International BPO / customer service
Shift: US Shifts ( Quarterly Rotational Shifts and Week Offs)
Working Days: 5 Days Working
Job Summary
We are looking for a skilled Spanish Language Expert to support a US-based international BPO process. The role involves handling multilingual customer interactions and delivering high-quality service.
Key Responsibilities
- Manage customer interactions via voice, email, and chat in Spanish and English.
- Provide accurate translation and interpretation between both languages.
- Deliver exceptional customer service to international clients.
- Collaborate with internal teams to enhance customer satisfaction.
Requirements
- 2+ years of experience in BPO / customer service (US process preferred).
- Strong verbal and written communication in Spanish and English
Willingness to work night shifts (US time zone).
- Based in or open to relocating to Pune (Viman Nagar).
- Immediate joiners preferred.
Benefits
- Competitive compensation with performance incentives.
- Opportunity to work with global clients.
- Inclusive and supportive work environment.
- Cab facility provided.
Why Join Us?
Join a growing technology and services organization where you can work with international customers, develop your communication and customer-management skills, and build your career in a professional and collaborative environment.
Interested candidates can also send their updated resume on [email removed] & responsibilities
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