Spanish Language Executive

Job description

Company - Transcom

Working Days - 5 Days

Salary - No bar for right Candidate

Cab facility - Pick and drop

Roles and Responsibilities

• Provide customer support to clients through phone calls, emails, and chats in Spanish language.
  
• Handle customer inquiries related to products/services offered by the company.
  
• Resolve customer complaints and concerns in a timely and professional manner.
  
• Maintain accurate records of all interactions with customers using CRM software.
  
• Collaborate with internal teams to resolve complex issues.
  

Desired Candidate Profile

• C1 certified level proficiency in Spanish language (written & spoken).
  
• Minimum 1-6 years of experience in BPO/Call Centre environment.
  
• Strong communication skills for effective interaction with customers over phone/email/chat.
  
• Ability to work on rotational shifts including night shifts as required.