Spanish Executive

Job Title: Spanish Executive

Location: Remote

Roles and Responsibilities:

• Working with US Based Clients (Law firms/medical practitioners)
• Communicate professionally with US-based clients via email, phone calls, and messaging platforms.
• Address client queries, provide updates, and resolve concerns promptly and efficiently.
• Schedule appointments and manage client intakes over the phone, ensuring accuracy and timeliness.
• Coordinate with clients to confirm schedules and manage rescheduling requests, if any.
• Assist in preparing, proofreading, and formatting documents as per client requirements.
• Work with client-specific software for data entry, updates, and management of records.
• Ensure all data is entered accurately and is compliant with confidentiality and privacy standards.
• Handle administrative tasks related to client interactions and document management.
• Ensure timely follow-up on pending tasks and deadlines.

Desired Candidate Profile:

Essential Qualifications:

• Bilingual Proficiency: Fluency in both Spanish and English (speaking, listening, reading, and writing).
• Spanish Certification: Must hold a certification in the Spanish language to demonstrate proficiency.
• Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook for emails and task management.
• Data Entry Expertise: Accurate and efficient data entry skills with attention to detail.
• Document Management: Strong ability to manage, organize, and retrieve client files and documents effectively.

Soft Skills:

• Excellent communication and interpersonal skills to build and maintain client relationships.
• Strong organizational and time-management skills to handle multiple tasks and meet deadlines.
• Problem-solving mindset with the ability to work independently and as part of a team.

Shift Time: 9:00pm to 6:00am or 10:00pm to 7:00am IST or 7:00pm to 4:00am IST.

Perks and Benefits :

• PF + Gratuity as per compliance