Spa Therapist

Job Purpose:

To provide high-quality wellness services including back massages, grooming treatments, and salon services exclusively to lounge passengers. The role aims to ensure a relaxing and rejuvenating experience, enhancing passenger satisfaction while maintaining hygiene, professionalism, and service excellence at the SPA at BASL Lounge.

Roles and Responsibilities:

• Deliver professional SPA treatments such as back massages, neck & shoulder therapy, and express relaxation techniques tailored to short-stay lounge passengers.
  
• Perform basic grooming and salon services including hair wash, blow-dry, quick facials, and related services as required.
  
• Maintain a clean, calming, and hygienic treatment room and salon area in accordance with health and safety standards.
  
• Greet passengers warmly, understand their needs, and recommend appropriate therapies or services.
  
• Manage appointments efficiently to ensure minimal wait times and maximum guest satisfaction.
  
• Monitor inventory of SPA and salon supplies and report replenishment needs to the supervisor.
  
• Adhere to lounge grooming and etiquette standards at all times.
  
• Maintain accurate service records and provide feedback for continuous improvement
  

Qualifications & Skills:

• Diploma or Certification in Spa Therapy, Ayurveda, Beauty Therapy, or related field from a recognized institute.
  
• Minimum 12 years of experience in a SPA, salon, or wellness center (experience in hospitality or airport lounges is preferred).
  
• Knowledge of various massage techniques and beauty treatments.
  
• Good communication skills in English; knowledge of additional regional languages is an advantage.
  
• Well-groomed, courteous, and customer-oriented.