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    Job · 20641164

    DELHI · FULLTIME

    Spa Receptionist

    JW Marriott

    JW Marriott

    Delhi · onsite · Posted 12d ago

    Sourced fromNaukri
    Undisclosed4–9 yrsfulltimeDelhi

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    Section · 01

    About this role

    Schedule services for individuals and large groups using spa/salon reservations software system.
  1. Call guests to confirm scheduled services.
  2. Answer questions about available services.
  3. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager.
  4. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
  5. Promote and sell spa/salon services.
  6. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.
  7. Process guest payments for spa/salon services and obtain payment authorization as needed.
  8. Accept and log cash tips for employees.
  9. Balance, scan, and drop receipts with Accounting.
  10. Notify Engineering of maintece and repair needs.
  11. Report accidents, injuries, and unsafe work conditions to manager.
  12. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  13. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  14. Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  15. Develop and maintain positive working relationships with others.
  16. Comply with quality assurance expectations and standards.
  17. Stand, sit, or walk for an extended period of time.
  18. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  19. Perform other reasonable job duties as requested by Supervisors.
  20. PREFERRED QUALIFICATIONS
  21. Education: High school diploma or G. E. D. equivalent.
  22. Related Work Experience: Less than 1-year related work experience.
  23. Supervisory Experience: No supervisory experience.
  24. License or Certification: None
  25. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
  26. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.


  27. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    Receptionist ActivitiesspaRestaurantRestaurant managementtherapymassagebeautician activitieshair stylingguestHospitalitySalesFront OfficeGuest RelationsHotel ManagementHotelResortSkin CareBeautyHair Care

    Section · Company

    About JW Marriott

    JW Marriott

    JW Marriott

    Hospitality

    4.0k+

    employees

    1927

    99 years old

    Bethesda, Maryland

    United States (USA)

    ₹3.2L PA avg

    Avg at JW Marriott

    About

    JW Marriott is a luxury hotel brand providing elegant accommodations and tailored experiences for discerning travelers in prime locations globally.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.0

    Career growth

    3.5

    Work-life

    3.2

    Employees rate it well for

    Job Security42Skill Development41

    Find them on

    WebsiteAmbitionBox reviews

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