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    Job · 11546647

    Marriott International logo

    Spa Receptionist

    Marriott International · Panaji · onsite · Posted 68d ago

    Undisclosed4–14 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Schedule services for individuals and large groups using spa/salon reservations software system.

  1. Call guests to confirm scheduled services.
  2. Answer questions about available services.
  3. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager.
  4. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
  5. Promote and sell spa/salon services.
  6. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.
  7. Process guest payments for spa/salon services and obtain payment authorization as needed.
  8. Accept and log cash tips for employees.
  9. Balance, scan, and drop receipts with Accounting.
  10. Notify Engineering of maintece and repair needs.
  11. Report accidents, injuries, and unsafe work conditions to manager.
  12. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  13. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  14. Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  15. Develop and maintain positive working relationships with others.
  16. Comply with quality assurance expectations and standards.
  17. Stand, sit, or walk for an extended period of time.
  18. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  19. Perform other reasonable job duties as requested by Supervisors.
  20. PREFERRED QUALIFICATIONS

    Education: High school diploma or G. E. D. equivalent.

  21. Related Work Experience: Less than 1-year related work experience.
  22. Supervisory Experience: No supervisory experience.
  23. License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

  24. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
  25. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.



  26. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    27. Sourced from naukri

    Skills

    Manager Quality AssuranceBankingSchedulingAccountingsupervisor

    About Marriott International

    Marriott International logo

    Marriott International

    Hospitality

    14.9k+

    employees

    1927

    99 years old

    Bethesda, Maryland

    United States (USA)

    ₹4.6L PA avg

    Avg at Marriott International

    About

    Marriott International manages an extensive portfolio of hotels across various brands, focusing on hospitality services worldwide.

    Industries

    HospitalityTravel & Tourism / Hospitality

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.9

    Career growth

    4.5

    Work-life

    4.4

    Employees rate it well for

    Job Security42Overall Company42

    Find them on

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    Spa Receptionist · waiting for your command