SOP Writer | Client: Tcs | Remote Opportunity

Job Description: SOP Authoring

Experience: 10+ Years

Work Mode: Remote

Role Overview

We are looking for an experienced SOP Authoring & Process Documentation Specialist who will be responsible for end-to-end coordination, authoring, review, and approval of Standard Operating Procedures (SOPs) and Global Operating Procedures (GOPs). The role requires strong process documentation skills and the ability to coordinate effectively with business, functional, market, and process owners.

Key Responsibilities

• Lead the end-to-end development and authoring of SOPs and GOPs, ensuring consistency, clarity, and alignment with organizational standards.
• Coordinate with business, functional, market, and process owners to gather inputs and ensure process alignment.
• Define, document, and maintain SOPs/GOPs in accordance with established documentation and governance standards.
• Facilitate the review, feedback, revision, and approval process for SOPs.
• Track SOP development status, approvals, dependencies, and outstanding actions.
• Proactively identify and communicate risks, dependencies, gaps, and potential roadblocks that may impact SOP delivery.
• Ensure all relevant stakeholders are aligned on process content, ownership, timelines, and required approvals.
• Review existing procedures and recommend opportunities for standardization, simplification, and process improvement.
• Maintain accurate documentation repositories and ensure appropriate version control.
• Work closely with process owners to ensure SOPs accurately reflect current business processes and operating models.
• Support governance activities and ensure documentation complies with applicable organizational policies and standards.
• Prepare status updates and reports for stakeholders on SOP progress, risks, dependencies, and approvals.

Required Skills

• Strong experience in SOP authoring and process documentation.
• Proven experience creating and maintaining SOPs and GOPs.
• Strong understanding of business process documentation and process governance.
• Excellent stakeholder coordination and management skills.
• Ability to work with multiple stakeholders across business, functional, market, and process teams.
• Strong written and verbal communication skills.
• Experience managing reviews, approvals, dependencies, risks, and action items.
• Strong attention to detail and ability to ensure consistency across documentation.
• Good organizational, coordination, and project management skills.
• Ability to proactively identify issues and drive them toward resolution.

Interested candidates can share profile on [email removed]