SOP-Sales Operations

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description Who We Are: Within HPE, our

Operations, Legal and Admin teams work across the business, providing visible accountability and measurable outcomes. With a variety of roles and responsibilities these teams really connect the dots, giving us the essential insights, support and capability to accelerate our transformation to be the world’s edge to cloud company. Join us redefine what’s next for you.

Job Family Definition Develops, implements and utilizes processes and tools to enable the sales life-cycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions). Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.

Management Level Definition Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

Responsibilities What you’ll do:

• Data Modeling and Integration + Collect data from the Program leads and transform the survey results into reports + Integrate data from various sources and develop data models to structure the survey responses + Ensure data accuracy, consistency and reliability for reporting + Create and share the data modeling for Thematic tool analysis and IoD insights
• Dashboard development and Maintenance + Create interactive and visually appealing reports and dashboards using Power BI from the raw data + Implement data visualization techniques like pie charts, graphs represent data in clear and insightful manner + Follow the dedupe process for the contacts list received from the Program Leads + Maintain backend data for all surveys and (Internal and External) and Account dashboard. + Develop and enhance new pages and existing pages in the dashboard + Write complex DAX (Data Analysis Expressions) queries to perform calculations and aggregations.
• Performance Optimization + Optimize Power BI reports for speed and performance + Reduce report load times and enhance user interaction
• Security and Access control + Set up role-based access for different stakeholders + Ensure compliance with data privacy and governance policies + Manage user permissions and ensure the sensitive data is protected
• Quality Asurance + Ensure that all quality checks are thoroughly completed, and the dashboard is updated with latest metrics.
• Collaboration and Stakeholder engagement + Work closely with Programs Leads to understand the reporting needs and the requirements from stakeholders + Provide training and documentation for end users on the report usage
• Automation + Automate data refreshes and scheduled report updates - Monitor and troubleshoot and Power BI Service issues + Automate the score cards to reflect the latest metrics
• Continuous Improvement: + Stay updated with Power BI enhancements and best practices + Continuously improve existing Power BI solutions based on user feedback and changing business needs.

What You Need To Bring Education and Experience Required:

• Business/ Technical related first degree or equivalent required (business administration, business informatics, mathematics, statistics etc.) or equivalent of 2+ years of relevant experience in Reporting and Analytics area
• Experience developing and analysing BI dashboards in Power BI
• Experience using SQL to profile and analyse data
• Experience collaborating with other BI developers to understand and evaluate reporting requirements
• Proficiency with all aspects of data management – retrieval through specialized APIs, transformation, loading between systems, etc.
• Knowledge in Python, Powerapp automation, Sharepoint development and management
• Additional technical skills VBA, VC++, Visual Studio (SSIS package), Java script, Integrated Excel with SQL Server
• Strong knowledge of relational databases

Knowledge, Competencies And Skills

• Technical skills (Required) + Power BI Service and workspace management + Survey data interpretation and dashboard design for clear, decision-oriented insights + Data modeling (Power BI) + Concept of shared datasets / datamodels and thin reports + Composite models, embedded models, live connections and direct queries + Advanced use of DAX and M, with sound judgment on when to use each + Visualization design best practices including chart selection, visual hierarchy, KPI framing and single-screen storytelling + Ability to present survey insights through clear narratives, trends, comparisons and actionable business takeaways + Performance optimization for fast, scalable and user-friendly dashboards + SQL and data transformation skills to prepare reliable datasets for reporting + Power Apps and Power Automate for process automation and report enablement + Strong understanding of data governance, role-based access and privacy controls for sensitive survey data + Technical skills (Preferred) + DAX Studio + ALM Toolkit + SSMS + Experience with dashboard wireframing, design systems and reusable reporting templates
• Non-technical + Ability to understand business objectives behind survey programs and convert them into meaningful dashboard experiences + Strong collaboration skills to work effectively with program leads, analysts, developers and business stakeholders + Ability to gather, clarify and translate requirements from non-technical stakeholders into scalable reporting solutions + Business acumen to identify which insights matter most, highlight risks and opportunities, and support decision-making + Strong data storytelling and communication skills to explain insights with clarity, context and relevance + Excellent stakeholder management with the ability to influence, align expectations and build trust across teams + Problem-solving mindset with the ability to analyse complex requests with minimal supervision + Good time management and prioritization skills to manage multiple concurrent deliverables effectively + Effective interpersonal skills and ability to work seamlessly with virtual and cross-functional teams + Continuous learning mindset to adapt to evolving business needs, user feedback and Power BI best practices

Additional Skills Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Job Sales Operations

Job Level Entry HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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