Solutuiions Engineering Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solutions Engineering Manager based in Brazil.

This role offers the opportunity to lead the transformation of a technical solutions function into a proactive, high-impact engineering organization. You will combine technical leadership, team development, AI-driven automation, and hands-on architecture work to solve complex customer challenges. Working with strategic clients across Brazil and globally, you will shape scalable solutions that improve technical operations and partner success. This player-coach position blends people leadership with deep technical involvement, allowing you to influence both engineering practices and customer outcomes. You will collaborate closely with engineering, product, and business teams to turn customer insights into long-term platform improvements. This is an ideal opportunity for an experienced technical leader who enjoys building teams, experimenting with AI, and delivering meaningful solutions.

Accountabilities:: The Solutions Engineering Manager will lead a team of technical professionals while remaining hands-on in designing customer solutions, improving operational processes, and driving technical excellence. Key responsibilities include:

Manage, mentor, and develop a team of solutions engineers, helping them evolve from reactive support execution toward proactive technical partnership.

Establish team processes, technical standards, and best practices that improve efficiency, quality, and customer outcomes.

Design and implement AI-powered workflows, automation systems, and self-service technical resources to reduce repetitive operational tasks.

Monitor partner technical health, deployment success, performance indicators, and service commitments across key accounts.

Act as the primary technical partner for strategic clients in Brazil, supporting complex integrations, architecture discussions, and troubleshooting sessions in Portuguese.

Build custom technical solutions involving JavaScript, APIs, network requests, advertising technologies, and platform configurations.

Investigate complex technical challenges, resolve edge-case issues, and proactively prevent customer-impacting problems.

Collaborate with engineering and product teams to transform recurring customer challenges into scalable product improvements.

Provide technical guidance, architectural input, and hands-on support for high-value implementations.

Help define the future direction of the solutions engineering function through innovation and continuous improvement.

Requirements:

The ideal candidate is a technical leader with strong engineering experience, customer-facing skills, and a passion for AI-driven solutions. Required qualifications and skills include:

5+ years of experience in software engineering, solutions engineering, or a related technical role.

1–2+ years of experience as a technical lead, team lead, engineering manager, or mentor responsible for supporting other engineers.

Experience building or implementing AI-powered workflows, automation systems, LLM integrations, or knowledge management solutions.

Native or fluent Portuguese communication skills and fluent English proficiency for collaboration with global teams.

Strong knowledge of web technologies, including JavaScript (ES6+), HTML, CSS, REST APIs, and HTTP protocols.

Experience debugging web applications using tools such as Chrome DevTools.

Experience working in customer-facing technical roles such as Solutions Engineer, Technical Account Manager, or similar positions.

Ability to understand business needs and translate them into technical solutions that create measurable value.

Familiarity with ad technology, Google Ad Manager, programmatic advertising, publisher monetization, WordPress platforms, SaaS products, or SDK integrations is highly desirable.

Experience working in startup or fast-growing environments with a high degree of autonomy.

Strong problem-solving skills, ownership mindset, and ability to balance strategic thinking with hands-on execution.

Benefits:

Fully remote work model with location flexibility across Brazil.

Independent contractor arrangement with competitive USD-denominated compensation.

Performance incentives connected to partner success and business impact.

High level of autonomy, with flexibility focused on outcomes rather than fixed schedules.

Opportunity to work directly with engineering leadership and influence technical strategy.

Ability to design and deploy AI-powered tools that improve engineering operations.

Opportunity to lead the evolution of a growing solutions engineering organization.

Exposure to global clients, innovative technologies, and complex technical challenges.

Collaborative remote-first culture focused on integrity, continuous improvement, and impact.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1