Solutions Specialist_ PreSales & Implementation
Hfn It Services · Bengaluru · onsite · Posted today
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Lead technical pre-sales and solutioning. Understand customer requirements and IT environments, conduct tailored discovery sessions and demos, explain Nanoheals capabilities and architecture, support proposals/RFPs/RFIs, and identify technical risks, dependencies and differentiators.
- Plan and execute PoCs/PoVs. Define use cases, scope, timelines and success criteria; configure the product and integrations; coordinate customer testing, troubleshoot issues, document outcomes and limitations, and support the transition to production.
- Design and document solutions. Develop solution architecture, integration designs, deployment prerequisites, implementation plans and SOWs; define milestones, responsibilities and acceptance criteria, and flag gaps against standard product capabilities.
- Lead implementation and go-live. Conduct kickoff and readiness assessments, validate infrastructure and security prerequisites, configure the platform, onboard endpoints, integrate enterprise systems, coordinate technical dependencies, validate functionality against acceptance criteria, and drive implementation sign-off.
- Troubleshoot and enable partners. Diagnose and resolve deployment, integration, automation and performance issues; analyze logs, coordinate and validate fixes with Product, and guide SIs and MSPs on implementation, configuration and troubleshooting to enable independent delivery.
- Document, report and hand over. Maintain solution designs, configurations, test results, implementation records and known limitations; communicate project progress, risks and dependencies to internal stakeholders; hand over technical details and outstanding actions to Customer Success and contribute to reusable delivery best practices and product feedback.
Sourced from naukri
Skills
DemonstrationProof Of ConceptrfpsBusiness DevelopmentClient ServicingField SalesSalesIT ServicesPresalesTechnical / Service Sales