Solutions Manager-Affluent_BRANCH BANKING_0733_8087_1002860

A Solutions Manager - Affluent delivers customised CMS and digital banking solutions for affluent clients while driving revenue, product adoption, and service quality.

• Ensures seamless client onboarding by coordinating across internal teams and validating solution readiness.
• Monitors performance of implemented solutions to maintain reliability and client satisfaction.
• Identifies crosssell and upsell opportunities across cash management, digital banking, and investment products.
• Collaborates closely with compliance and technology teams to uphold regulatory standards and solution integrity.
• Resolves client issues promptly through proactive communication and structured problemsolving.
• Supports continuous improvement initiatives that enhance client experience and strengthen longterm relationships.