Solutions Engineer

The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE's primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the ecosystem that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!

The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers' business needs, in partnership with the Sales Account Manager. From our customers' perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns or offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition.

Sounds interestingRead on!

• Articulate the F5 product strategy, messaging and positioning F5's value proposition and solutions for customer business objectives
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums in-person/virtual presentations, white boards etc
• Determine viability of opportunity and map out organizational structure.
• Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
• Consistently provide world-class customer service through the customer life cycle
• Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.

• Experience in secure Cloud architectures, Security product like WAF, ZTNA, Firewall, SSL VPN
• Experience with public/private cloud vendors and automation toolsets, basic CI/CD understanding.
• Experience with SaaS vendor and able to articulate SaaS benefits
• Experience with container orchestration solutions (eg: OpenShift, Kubernetes)
• Proficient in one or more programming languages will be added advantage, good understanding of routing, switching, virtualization

• 10+ years of related industry experience with FSI Enterprise background
• 6+ years of experience in a similar customer facing technical role
• Familiarity/experience with F5 or similar industry solution deployment a plus
• Relevant certifications a plus