Solutions Engineer | NYC (d/f/m)

🚀 YOUR ROLE

Luminovo builds software that powers the electronics supply chain, and we're scaling our North American team. We're looking for a Solutions Engineer to be the technical backbone of our go-to-market momentum.

You'll work at two critical moments in the customer journey. In pre-sales, you join calls with our Account Executives to run technical demos and build credibility with electronics-industry experts. In onboarding, you own a new customer's first weeks: configuration, training, and getting them to value fast.

What you'll do

• Join AE-led sales calls to demo the platform's technical capabilities, then hand back to the AE for the close

• Run technical deep dives and build tailored ROI cases for OEM and EMS prospects, so AEs can focus on the commercial close

• Own customer onboarding for the first 4 to 8 weeks: tenant configuration, training, and time-to-value

• Build deep expertise in the Luminovo platform and the electronics-manufacturing landscape

• Spot implementation risks early and keep projects on track and on budget

• Turn what you learn in the field into prioritized, revenue-anchored feedback for our Product team

Who you are

• You know the electronics manufacturing world

• You have a technical foundation; a degree in a science or engineering field is a plus

• You're early in your career, hungry, and ready to hustle in a role you can grow with

• You ramp fast across modules and industry areas — breadth and quick learning matter more than deep specialization in any one area

• You can hold your own in a technical conversation with an industry expert, and explain complex things simply

• You're a US person (citizen or permanent resident), authorized to work in the US

Why Luminovo

• Join the North American expansion of a well-funded European scale-up with 300+ customers

• A role at the technical heart of how we sell and onboard, with room to grow as the team grows

• AI at the core of the product, not a marketing slide

• Collaborative, international team with offices in Munich, Berlin, and New York

⚡️ Skills, knowledge, and expertise

Just so you know — we purposefully did not create a standard list of minimum qualifications for this role. We care much more about your motivation and ability to help us accelerate technical progress than about your CV. (Why we banned requirements from our job descriptions https://luminovo.ai/resources/blog/why-we-banned-requirements-from-our-job-descriptions)

Work setup

Remote — ideally based in the Northeast, where we have our US hub in New York. (We're also growing our presence in Austin, TX, with global HQ in Munich.)

Travel

We meet regularly for team retreats and selected industry events, so expect occasional travel. We cover the costs.

🤓 Whom you'll be working with

• Sam Mason https://www.linkedin.com/in/sam-mason-15742499/ — your hiring manager and Solutions team lead

• Rachel https://www.linkedin.com/in/rachel-g-53a573180/ — your closest day-to-day collaborator on the customer-facing motion

• The wider Solutions team: Mark Allen https://www.linkedin.com/in/mark-allen-b8484637/, Ines https://www.linkedin.com/in/inesbocchini/, and Marton https://www.linkedin.com/in/martonteker/?skipRedirect=true

• Our Account Executives, whom you'll join on pre-sales calls

• Customer Success, who take the handoff after a successful onboarding

• Product & Engineering, to turn what you learn in the field into the roadmap

⚡️ ABOUT LUMINOVO

Luminovo is the first electronics supply chain platform that unites all data, processes, and stakeholders in the trillion-dollar electronics industry https://luminovo.com/resources/blog/a-short-primer-on-the-electronics-industry?utm_campaign=employer_branding&utm_source=candidate-traffic.

We fundamentally believe that technology is the best tool that humankind has developed to tackle the biggest challenges we face as a society today. And we want to do our share in accelerating technological progress.

We bring innovations to life faster and cheaper by creating a more connected and resilient electronics supply chain.

To date, over 300 active customers worldwide are working with us towards this shared goal. Supported by leading investors such as Cherry Ventures, General Catalyst/LaFamiglia, Chalfen Ventures, and others, we have raised more than €20 million https://luminovo.com/resources/blog/luminovo-raises-eu11-million-in-seed-funding-to-fix-the-broken-electronics-value-chain-with-transformative-software-suite.

Our core principles: putting people first & building great things

As a remote-first company headquartered in Munich, our brilliant team is spread across cities including Munich, New York, Austin, Calgary, Berlin, London, Valencia, Nairobi, and Verona, among others. 🌍

Our team includes a mix of product enthusiasts, people advocates, business masterminds, and engineering experts. Among us are graduates from institutions like Stanford University and the University of Cambridge, as well as talented individuals with unconventional CVs. What matters most is their drive to build great things.

We provide an authentic environment based on psychological safety to empower Luminerds from various backgrounds to succeed, grow, and focus on impact. Putting people first means that we deeply care about who our employees are, what makes them unique, and what they excel at.

See what employees and candidates have to say about Luminovo on kununu https://www.kununu.com/de/luminovo and Glassdoor https://www.glassdoor.de/Bewertungen/luminovo-ai-Bewertungen-E2039308.htm.