Solutions Engineer - ANZ

ABOUT AIRWALLEX

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

ATTRIBUTES WE VALUE

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

THE ROLE

As a Solutions Engineer, you will support Embedded Finance, Payment Acceptance & wider opportunities across the ANZ organisation. This role partners closely with commercial teams to provide technical pre-sales support across complex payments and integration led deals. You will help qualify customer requirements, shape solution design, manage technical stakeholder conversations, and improve execution through the sales cycle.

This is a role for someone who combines strong technical judgment with customer empathy, clear communication, and commercial awareness. The role is intended to improve technical coverage, increase deal velocity, and create more consistency in how complex opportunities are qualified and progressed.

WHAT YOU’LL BE DOING

• Support Embedded Finance and Payment Acceptance opportunities across frontbook and backbook merchants and the ANZ organisation, including but not limited to complex API and integration opportunities.

• Lead technical discovery and qualification with prospective customers.

• Translate customer requirements into solution designs and product mapping.

• Run customer workshops, demos, and architecture discussions.

• Validate technical use cases, integrations, and implementation approaches.

• Support RFP responses, security reviews, and technical objection handling.

• Coordinate internally with Commercial, Product, Engineering, Compliance, and Implementation teams to move deals forward.

• Create reusable solution assets, playbooks, and standard patterns that improve leverage across repeatable deal types.

• Help customers and internal stakeholders understand trade offs, implementation considerations, and the best path to value.

WHAT YOU’LL NEED

• Minimum of 4 years experience in solution engineering, solutions consulting, sales engineering, implementation, or a similar customer facing technical role across financial services

• Strong understanding of APIs, technical integrations, and solution design in financial services, payments, SaaS, or platform environments.

• Ability to run effective discovery, understand business and technical requirements, and turn them into clear recommended solutions.

• Strong communication skills and confidence working with commercial teams, product teams, and customer stakeholders.

• Ability to explain technical concepts clearly to both technical and non-technical audiences.

• Strong problem-solving skills, sound technical judgment, and a practical approach to trade-offs.

• A builder mindset and willingness to help create repeatable processes, assets, and standard patterns that scale.

• Experience in payments, embedded finance, marketplaces, platforms, or complex financial infrastructure is highly valued.

WHY JOIN US

At Airwallex, you’ll have the opportunity to work on complex, high impact problems with exceptional teammates across global fintech. This role sits close to customers, product, and commercial teams, and is a chance to shape how we scale repeatable solutioning across Embedded Finance and Payment Acceptance.

APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

EQUAL OPPORTUNITY

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.