Solutions Consultant
C1 India · Hyderabad · onsite · Posted 43d ago
Not disclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Deliverables
- Design Genesys-based contact center solutions tailored to client requirements
- Deliver implementation documentation, training materials, and system configurations
- Lead discovery sessions and best-practice consultations with clients
- Provide go-live and QA/UAT support to ensure successful deployment
Role Responsibilities
- Collaborate with clients to capture and analyze contact center needs
- Guide solution architecture and support engineering during configuration
- Facilitate testing, training, and optimization of deployed solutions
- Maintain project documentation and assist in internal process improvements
Sourced from foundit
Skills
contact center designUAT/QATVisioCustomer Journey MappingGenesys
About C1 India
C1 India
IT Services & Consulting
175
employees
2000
26 years old
Gurgaon/Gurugram, Haryana
India
₹6L PA avg
Avg at C1 India
About
C1 India is a frontrunner in e-procurement solutions, aimed at automating procurement processes to increase efficiency across various industries.
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.8/ 5
Culture
3.9
Career growth
2.8
Work-life
4.3
Employees rate it well for
Work-Life Balance39Company Culture38
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