Solutions Architect

This role sits at the intersection of business process transformation and applied AI. You'll partner with business-unit and functional leaders to understand how work flows and where AI can create real leverage, then own the full arc from process discovery through solution design, build, production deployment, and measurable adoption, working primarily with Claude and Anthropic's product family alongside the broader AI ecosystem.

Responsibilities:

• Partner with business-unit and functional leaders to understand how work flows, where decisions happen, and where AI can create leverage through automation, augmentation, or redesign.
• Design target-state operating models: human-AI handoff points, governance, and success metrics.
• Build production AI solutions: agents, orchestrations, RAG workflows, integrations using Claude, Anthropic's model suite, and complementary tools, partnering with engineering teams where off-the-shelf tooling doesn't fit.
• Take solutions from prototype to production (access management, evaluation, observability, cost governance) and drive adoption until the impact is real and measurable.
• Stay current on the AI landscape and codify reusable patterns and playbooks for future engagements.

Requirements:

• Track record designing transformed workflows, not just point automations, with senior stakeholder buy-in against business KPIs.
• 5-18 years overall; 5-13+ in Solutioning, product/project management, or technical consulting with a discovery-to-production track record.
• Hands-on experience building production LLM/agentic systems: RAG, tool use, prompt engineering, evaluation.
• Strong engineering fundamentals: Python, APIs, data modelling, cloud to carry a solution from design to production.
• Deep, current fluency across the AI ecosystem, with intellectual honesty about what is and isn't working.