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    Job · 14466442

    BENGALURU · FULLTIME

    Solution Support (DMPS) - Lead Engineer

    Fico logo

    Fico

    Bengaluru · onsite · Posted 54d ago

    Sourced fromFoundit
    Not disclosed3–7 yrsfulltimeBengaluru

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    Key Deliverables:

    1. Provide 24x7 support for the company's Cloud, SaaS, ASP, and hosted solutions.
    2. Implement, monitor, and perform tasks on key platform solutions, ensuring smooth operations and stability.
    3. Lead solution deployment, technical regression testing, and post-upgrade performance validation.
    4. Investigate and resolve incidents related to solutions, providing OEM support and technical resolution.

    Role Responsibilities:

    1. Manage solution change processes, including deployments, patches, and upgrades.
    2. Set up monitoring and alerting systems for solutions and bureaus.
    3. Ensure incident resolution and technical support (L2, L3) for solutions.
    4. Apply ITIL standards, troubleshooting, and best practices for continuous improvement in solution operations.

    Sourced from foundit

    Section · 02

    Skills

    Computer NetworksUnixPythonMySQLLinux

    Section · Company

    About Fico

    Fico logo

    Fico

    Bozeman

    US

    About

    Fair Isaac Corporation enables businesses to automate, improve, and connect decisions to enhance business performance. Fair Isaac Corporation offers provides products and services that enable businesses to automate, improve, and connect decisions to enhance business performance. The company operates in three segments: applications, which include pre-configured decision management applications designed for a specific type of business problem or process; scores, which includes the company’s business-to-business scoring solutions and services, its myFICO solutions for consumers, and associated professional services; and tools segment, which include software tools that clients can use to create their own custom decision management applications as well as associated professional services. Fair Isaac Corporation offers a portfolio of applications, tools, and services in the cloud to clients through its FICO Analytic Cloud, FICO Solution Stack, and FICO Decision Management Platform tools. Fair Isaac Corporation was founded in 1956 and is based in San Jose, California.

    Industries

    AnalyticsBig DataCollection AgencyConsultingCreditFinancial Services

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