Solution Services Sales Executive - West

Role Summary

Key Responsibilities

• Develop short- and long-term One Lenovo SSG strategies to increase services penetration across strategic customer accounts.
• Partner with hardware sales teams, Solutions Consultants, and other stakeholders to identify customer needs and propose appropriate solutions.
• Create detailed One Lenovo SSG account plans, maintain customer relationships, and expand Lenovo's solutions and services presence.
• Identify and progress opportunities across TruScale, AI, vertical solutions, Cloud, Digital Workplace Services, Software Services, and Security Services.
• Develop action plans to exceed Total Contract Value (TCV), revenue, gross profit, penetration rate, and other agreed performance indicators.
• Enable sales teams through portfolio training and support them in confidently positioning Lenovo solutions and services with customers.
• Monitor funnel creation, win rates, competitive developments, and customer insights to support business growth.
• Present weekly, monthly, and quarterly revenue plans and portfolio updates at sales, business partner, and service partner meetings.
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Skills & Experience

Must-have

• Experience in solutions or services sales, including account planning, opportunity development, and customer relationship management.
• Knowledge of services-led offerings such as Digital Workplace Services, Software Services, Security Services, Cloud, TruScale, AI, or vertical solutions.
• Ability to understand customer needs and translate them into relevant business and technology solutions.
• Strong collaboration skills with the ability to work across hardware sales, solutions consulting, delivery, partner, and SSG teams.
• Ability to manage sales funnels, win rates, TCV, revenue, gross profit, and services penetration indicators.
• Strong presentation and sales-enablement skills, including the ability to train teams on solutions and services portfolios.
• Ability to communicate competitive and customer insights and contribute to business-process improvements.

Good-to-have

• Experience positioning solutions across endpoint and enterprise product environments.
• Experience working with business partners or service partners.
• Familiarity with As-a-Service business models.