Solution Engineer

Responsibilities:

• Design technical solutions using our workflow automation platform and rule engine to solve complex client business problems.
• Lead technical discovery sessions to uncover client requirements and translate them into viable solutions.
• Develop proof of concepts and solution prototypes to demonstrate technical feasibility.
• Create detailed solution documentation and implementation roadmaps.
• Partner with clients to identify automation opportunities and design optimal workflow solutions.
• Provide expert consultation on workflow automation best practices and rule engine implementation.
• Collaborate with product and engineering teams to align client needs with the product roadmap.
• Guide clients through technical onboarding and implementation processes.
• Troubleshoot complex technical issues and provide advanced support during implementation.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related technical field.
• 3-4 years of experience in technical solution design, implementation, or consulting.
• Proven experience designing workflow automation solutions or business process management systems.
• Strong understanding of rule engines, integration patterns, and API ecosystems.
• Proficiency with JavaScript and experience applying it in solution development.
• Experience in client-facing technical roles with demonstrated ability to translate business requirements into technical solutions.
• Excellent problem-solving abilities with a systematic approach to solution design.
• Outstanding communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
• Experience in solution design, technical consulting, or implementation engineering.

Preferred Skills:

• Experience with workflow automation tools, BPM platforms, or low-code/no-code solutions (e. g., Zapier, Make.com, Appian, Pega, OutSystems).
• Knowledge of REST APIs, webhooks, and modern integration patterns.
• Understanding of database concepts.
• Experience with SaaS implementation or enterprise software deployment.
• Background in process optimisation or business process reengineering.
• Experience in industries with complex workflow requirements (finance, healthcare, logistics).