Solution consultant - Presales

Responsibilities

Core:

• Analyze User Requirement Specifications (URS) to clarify project scope: feasible, standard, and out-of-scope elements.
• Provide full clarity to Project Manager on technical scope via project scope documents.
• Conduct site visits and line studies to identify key technical deliverables.
• Collect customer site details (dimensions, samples) for feasibility assessment.
• Perform feasibility/POC on customer samples using existing products.
• Conduct customer demos (standard products) and coordinate timelines with Operations.
• Take ownership of the region along with Service Team Lead to sustain customer relationships and ensure customer delight.

Internal Processes:

• Prepare and share Change Requests (CR) for customized scope.
• Conduct impact analysis or gap analysis with respect to technical specifications.
• Prepare feasibility reports differentiating minor and major customizations.
• Estimate effort and duration from cross-functional teams (CFTs) for customized projects.
• Build quotations based on project scope.
• Share customer URS with internal teams along with initial analysis and comments.
• Coordinate feasibility/POC setup with Operations.
• Provide technical coordination with cross-functional teams for setup, materials, timelines, and deliverables.
• Participate in Order-to-Project handover (SoS meetings).
• Support project customization evaluation documents and functional specifications for NPD by Product Management.
• Collaborate with Product Managers to enhance standard product offerings.

People Development:

• Promote cross-functional teamwork among associates.
• Provide inputs for enhancing skill sets of associates as required.