Solution Architect

Job Details

• Location: India
• Work Mode: Hybrid
• Job Type: Full Time

Job Summary

Role Overview: We are seeking a skilled technology professional to deliver high-quality digital solutions for global clients. The role is we are looking for a Solution Architect / Practice Lead - Retail Digital Commerce & GenAI to join our Retail business unit.

Key Responsibilities

• Solution Architecture & Consulting Design scalable enterprise solutions across retail digital commerce, store operations, customer service, order management, merchandising, and related retail workflows. Translate business problems into practical technology solutions using cloud-native architecture, APIs, microservices, integration patterns, data platforms, and AI/GenAI components. Define solution blueprints, architecture diagrams, effort estimates, implementation approaches, and delivery assumptions. Review technical feasibility, identify risks, and guide teams on pragmatic design choices.
• GenAI / AI-Led Solutioning Lead solutioning for GenAI-enabled use cases such as conversational assistants, knowledge search, workflow automation, store associate enablement, customer service automation, and operational intelligence. Work with engineering teams to build and refine POCs using LLMs, RAG patterns, prompt engineering, vector search, APIs, and enterprise data sources. Evaluate where GenAI adds business value and where deterministic/rules-based approaches are more appropriate. Support responsible AI considerations such as access control, grounding, observability, evaluation, and cost management.
• Pre-Sales & Proposal Support Partner with sales, account teams, delivery leaders, and practice teams to shape proposals, solution narratives, demos, and commercial models. Participate in discovery calls, client workshops, technical deep-dives, and executive presentations. Prepare solution decks, estimates, assumptions, implementation roadmaps, and proposal responses. Help convert early-stage opportunities and POCs into structured delivery engagements.
• Practice & Accelerator Development Contribute to reusable accelerators, reference architectures, demo assets, case studies, and internal capability-building initiatives. Mentor engineers and consultants across digital commerce, cloud, and AI-led solution areas. Run or support internal practice

Required Skills

• This role will anchor solution architecture, pre-sales support, accelerator development, and client-facing consulting across digital commerce, store systems, customer experience, and emerging GenAI-led solutions.
• The ideal candidate will bring strong experience in enterprise architecture, Java / microservices, cloud-native solutioning, and retail commerce, with practical exposure to GenAI / LLM-based applications such as RAG, AI assistants, workflow automation, or agent-based prototypes.
• This is a hands-on architecture and consulting role. The person should be comfortable shaping ideas into proposals, building POCs with engineering teams, presenting to client stakeholders, and converting innovation initiatives into production-ready engagements.

Good to Have

• Oracle Retail

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.