Solution Architect

We are looking for an AI Solution Architect to design and build intelligent AI applications on top of Context Intelligence product. The role combines hands-on AI engineering with strong knowledge of enterprise application architecture, data models and business workflows, enabling AI applications to retrieve context, provide recommendations and execute authorized actions across enterprise systems.

• Translate business requirements into end-to-end AI workflows spanning CRM, service management, ERP and other enterprise applications.
• Design integrations to retrieve information, update records and execute business workflows through enterprise APIs and tools.
• Define context retrieval, prompt construction, agent orchestration, tool calling and human approval mechanisms.
• Develop reusable connectors and API services; address data mapping, synchronization, API limits, failures and transaction consistency.
• Ensure permission-aware access, secure credential handling, auditability, application reliability and observability.
• Lead discovery, architecture reviews, proofs of value and production delivery; guide engineering teams and communicate with stakeholders.
• Evaluate retrieval relevance, response accuracy, action correctness, latency, cost and business outcomes.