Solution Architect

Job Title : Solution Architect – Business Solution Desk

Proposed Job Level: AM/Manager

Function: BSGD

Location: Gurugram

Reporting to: Head – Business Solution Desk

Date

Purpose of the Job (Brief)

Background

BSG – Solution Architect responsible to support Sales team in terms of understanding and meeting customer's connectivity requirement right from the presales stage to the project execution stage.

• Conceptualize & develop techno-commercial proposals & solutions, across verticals, using existing or new technologies
• Consulting, Facilitation and Selling Skills
• Design of profitable, optimal and replicable Technical Solutions
• Technical Presentation to customers
• Closely work with cross functional teams and stich solutions end to end
• Technical Proposal creation - Analyze customer's price expectations, indicate technical options in optimized offering
  
  

D eliverables (Maximum 5-6 key responsibilities)

Expected Key Results

Activities

Solution design

• Understanding customer's requirement
• Building the solution, its deliverables as per customer specific requirements.
  
  

Proposal building

• Making Proposal as per solution for customer needs
• Revert within defined TAT
  
  

Customer presentation/Solution/ proposal

• Presentation to customers on his requirement & understanding
• Defining the scope of work in regards to Airtel deliverables – in-scope, out-of-scope etc
  
  

Standardization & automation

• Standardization of product offering, solution and proposal documents.
• Automation of standard proposal documents basis standard inputs variables customer requirements.
  
  

D ecision level

Prime: Solution Designing

• Solution design
• Product recommendation
  
  

Shared: Decisions reached jointly with peers on a collective basis

• Feasibility planning
• Commercials
  
  

Contributory: Makes a major contribution to a decision or policy judgment reached by others

• Techno-Commercial Proposal
  
  

D emonstrated (Key competencies)

• Understanding of technologies such as Ethernet, Wireless, various data applications requirements related to network and other emerging networking technologies and their commercial manifestations.
• Good document writing skills
• Customer Focus
• Business Excellence and Innovation
• Analytical skills
• Good Presentation & communication skills
  
  

Educational Level

Must have: BE / Diploma in Computers, Electronics & Telecommunications/Information Technology / MBA in IT

Industry Certifications

CCNA, CCNP, CCDP or equivalent industry certification

Working Experience

Must have: Around 8+ years experience in Telecom organization, Pre-Sales.

D imensions

Impact Of Position On

• New Order Booking and revenue target achievement for organization for iConnectivity products
• Margins for the assigned data products
• Enhancing pre-sales experience to the customer.
  
  

Impact on customers (Please select one of the options below):

a

i) Type of customers Mainly Internal Mainly External Fair mix of Internal &

External

No. Of Subordinates

Approvals

Reporting Manager

Functional Head

Business HR

C&B