Solution Architect

Project Role : Solution Architect

Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.

Must have skills : ServiceNow IT Service Management (ITSM)

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Solution Architect, a typical day involves interpreting client needs and transforming them into unique and actionable solutions that align with business objectives. This role requires close collaboration with sales and delivery teams to craft strategies that not only meet client expectations but also enhance the overall value proposition. The position demands continuous engagement with various stakeholders to ensure that proposed solutions are practical, innovative, and tailored to support the client s business case effectively,ServiceNow Architect ( should have E-bonding Experice

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead the design and implementation of complex solutions ensuring alignment with client goals and organizational standards.
• Facilitate communication between technical teams and business stakeholders to ensure clarity and shared understanding.
• Mentor junior team members by providing guidance and support to foster professional growth.
• Continuously evaluate emerging technologies and industry trends to recommend improvements and innovative approaches.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow IT Service Management.
• Strong expertise in designing and deploying IT service management workflows and processes.
• Experience in integrating ServiceNow solutions with other enterprise systems to enhance operational efficiency.
• Ability to analyze complex business requirements and translate them into scalable technical architectures.
• Skilled in troubleshooting and resolving issues within ServiceNow platforms to maintain service continuity.
• Excellent communication skills to articulate technical concepts to diverse audiences.
  
  

Additional Information:

• The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.