Solution Architect - MS Dynamics CRM & Salesforce

Dear Candidate,

Greetings from Wilco Source a CitiusTech Company!

Position : Solution Architect - MS Dynamics CRM & Salesforce

Job Type: Fulltime

Location: Hyderabad / Chennai / Pune / Mumbai / Noida / Bangalore (2-days Hybrid)

Shift Timings: Comfortable to work from 3pm to 1am IST

Experience: 11+ Years

Job Description:

We are looking for an experienced Solution Architect with strong expertise in Microsoft Dynamics 365 CRM and Salesforce platforms.

Key Requirements:

• 11+ years of IT experience with CRM solution architecture expertise.
• Strong hands-on experience in Microsoft Dynamics 365 CRM.
• Experience with Salesforce Sales Cloud, Service Cloud, or related platforms.
• Expertise in solution design, enterprise architecture, integrations, and cloud-based CRM implementations.
• Strong knowledge of Azure, Power Platform, APIs, and integration frameworks.
• Experience working with business stakeholders, driving technical solutions, and leading development teams.
• Exposure to AI, Microsoft Copilot, Azure OpenAI, Salesforce Einstein AI, or Generative AI is a strong plus.

Responsibilities:

• Define end-to-end CRM architecture and solution design.
• Lead CRM transformation and digital modernization initiatives.
• Architect integrations between CRM, ERP, and third-party systems.
• Provide technical leadership, governance, and best practices.
• Collaborate with business and technical teams to deliver scalable enterprise solutions.

Preferred Certifications:

Microsoft Dynamics 365 Solution Architect, Azure Architect, Salesforce Architect Certifications.

Skills: MS Dynamics 365 CRM, Salesforce, Solution Architecture, Azure, Power Platform, Integrations, AI (Preferred).

If you are interested, please share your resume with below details to proceed further [email removed]

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