Solution Architect - Application

Solution Architect Application

The Solution Architect is a highly skilled senior role with industry leading architecture and design expertise to support one or more programs. He/she has a deep end to end understanding of architecture standards and platform solution development expertise.

The End User Technology Experience requires a seasoned Solution Architect to provide technical guidance on Application development, Microsoft Platform solutions, and lead customer service applications. Candidate must be a self-starter with Agile framework experience and provide RISK/Technical architecture leadership.

• Architect and Design platform solutions needed for a complex enterprise
• Manages the technical dependencies across the different products and services
• Provides guidance on complex production designs, applications or system problems.
• Solution design will include the creation of reusable, repeatable IP and artifacts
• Identify opportunities to innovate, extend and enhance O365/Azure services
• Own Root Cause Analysis and Problem Management for first of a kind solution implementation
• Lead Agile sprints in product owner capacity and mentor technical staff on newer design sprints
• Enforce adherence to architectural standards/principles, global product-specific guidelines, usability experienceand design standards, etc.
• Identify, communicate and mitigate Risks, Assumptions, Issues and Decisions throughout the developmentlifecycle.
• Responsible for the solution planning, migration, architecture, development, and delivery; works with businessstakeholders and technical teams to develop and implement solutions in agile environments, provides support for new SharePoint deployments and migrations from older platforms; builds Intranets, branding, enterpriseapplications and collaboration systems.
• Responsible to propose with a custom solutions & collaboration with business application owners, projectmanagers, designers, engineers, and infrastructure teams to build a quality experience for users.

• History of working credibly with senior stakeholders
• Adapts personal communication style to the style of others, develops rapport and stays calm under pressure orescalating issues using advanced oral and written English communication skills.
• Strong verbal and written skills including strong cross-cultural communication and the ability to draft effectivecommunications
• Ability to work with people in a variety of cultures, countries and time zones
• Demonstrate excellent technical & architecture skills in the context of cloud-based platform/product design,service management and product lifecycle management
• Demonstrate ability to rapidly learn new and emerging technologies and developing a vision of their suitability
• Serves as the lead solution architect for customer service solutions
• Experience with Microsoft Teams and Dynamics 365
• Experience with ServiceNow, Azure IaaS and PaaS services
• Experience with Business Intelligence analytic tools
• Designed, validated, and implemented PowerApps and Power BI solutions
• Platform Expertise using Microsoft Graph, Power Apps, Flow and market place apps
• Knowledge of Artificial Intelligence, BOT Framework, RPA and virtual agents
• Knowledge of python, AI stacks, CNNs, RNNs, AI Fluency, NLP, Digital Twins, Metaverse, Data preprocessing.
• Knowledge of UI/UX, branding, and document management, Custom solutions development, search and metadataconfiguration, business analysis, business process automation, and workflows. Microsoft PowerApps and Microsoft Flow, SharePoint Technologies (Windows SharePoint Services, SharePoint Server, InfoPath Forms
• Services, Forms, PowerShell scripts, Migration tools (Sharegate, DocAve, Cloudiway), Excel Services, Search,
• Business Data Catalog and Web Services), PowerApps, Flow, Power BI, Security & Compliance, Data Governance, Classic and Modern UI, PowerShell, PowerApps, Flow
• Knowledge of Intranets, public websites, applications, Proposal Management Systems, Project Management
• Information Systems, product or service sites, business development, process automation with forms andworkflows.
• Knowledge of Classic and Modern UI, Power BI and SharePoint integration & so as building knowledge ofautomated process and workflows (using various tools & technologies).
• Knowledge of Agile Development, Capability Maturity Model Integration (CMMI), System Development Life Cycle
• Methodology (SDLCM), Microsoft Operations Framework (MOF), Microsoft Solutions Framework (MSF)
• Build technical artifacts for Engineering and product owners
• Brings proven industry leading technical expertise of the product(s)
• Good understanding of the financial aspects of the product management
• 5-10 years experience in an Architecture role

• The role may require minimum travel, participate in workshops, coach/lead engineering teams and available in US/UK business hours