Solarwinds Implementation/ Solarwinds Expert

Dear,

Greetings from SATMicrosystems!

We are looking for a Solarwinds Implementation Candidate.

Location: India/Remote or Saudi Arabia/Onsite

Employment Type: Permanent/ FullTime/Part Time/Freelancing

Role & responsibilities

1. SolarWinds Technical Implementation

• Lead end-to-end SolarWinds implementation and deployment projects.
• Design, configure and implement SolarWinds monitoring solutions based on customer requirements.
• Install and configure SolarWinds Orion Platform and relevant modules.
• Configure and manage:
• SolarWinds Network Performance Monitor (NPM)
• Server & Application Monitor (SAM)
• Network Configuration Manager (NCM)
• NetFlow Traffic Analyzer (NTA)
• User Device Tracker (UDT)
• Virtualization Manager (VMAN) where applicable
• Configure nodes, interfaces, applications, devices, polling engines and monitoring templates.
• Configure alerts, thresholds, dashboards, reports and performance monitoring.
• Develop customized dashboards and monitoring views based on customer requirements.
• Configure SNMP, WMI, ICMP, Syslog and SNMP traps.
• Troubleshoot SolarWinds monitoring, polling and alerting issues.
• Perform SolarWinds upgrades, migrations and configuration changes.
• Support integration with ITSM/ticketing platforms and other monitoring tools.
• Review and optimize SolarWinds performance and database health.

2. Project Management

• Manage the complete project lifecycle from requirements gathering through implementation, testing, UAT and handover.
• Define project scope, objectives, milestones and deliverables.
• Prepare project plans, schedules, resource requirements and implementation timelines.
• Track project progress against agreed timelines and deliverables.
• Manage project risks, issues, dependencies and change requests.
• Conduct project review meetings and technical discussions.
• Coordinate technical teams, customers, vendors and third-party stakeholders.
• Ensure timely resolution of technical and project-related escalations.
• Prepare weekly/monthly project status reports and management dashboards.
• Ensure projects are delivered within agreed scope, timeline and quality standards.

3. Customer & Stakeholder Management

• Act as the primary technical/project point of contact for customers.
• Understand customer monitoring and infrastructure requirements.
• Conduct requirement-gathering and solution-design discussions.
• Present technical solutions, implementation plans and project status to customers.
• Manage expectations and communicate project risks and dependencies.
• Coordinate customer UAT, acceptance and project sign-off.
• Handle escalations and ensure appropriate technical resolution.

4. Infrastructure Monitoring Expertise

Strong understanding of infrastructure monitoring across:

• Network devices routers, switches, firewalls and load balancers
• Windows and Linux servers
• Virtualization environments
• Applications and databases
• Network performance and availability
• Bandwidth and traffic monitoring
• CPU, memory, storage and capacity monitoring
• Availability and SLA monitoring
• Event and log monitoring
• Performance trends and capacity planning

5. SolarWinds Automation & Integration

• Knowledge of SolarWinds APIs / REST APIs.
• PowerShell or scripting knowledge for automation.
• SQL knowledge for SolarWinds database reporting and troubleshooting.
• Integration with ServiceNow or other ITSM/ticketing platforms.
• Automate monitoring, reporting and operational tasks where applicable.

6. Documentation & Handover

• Prepare and review:
• HLD / LLD
• Solution Design Documents
• Implementation Plans
• Migration Plans
• Test Plans
• UAT Documentation
• SOPs / Runbooks
• As-Built Documentation
• Operational Handover Documents
• Ensure complete knowledge transfer to the operations/support team.

Must-Have

• Strong hands-on SolarWinds implementation experience.
• SolarWinds Orion Platform.
• SolarWinds NPM, SAM, NCM and NTA.
• SNMP, WMI, ICMP, Syslog and SNMP Traps.
• Network monitoring and troubleshooting.
• Server and application monitoring.
• Alert and threshold configuration.
• SolarWinds dashboards and reporting.
• SolarWinds migration/upgrade experience.
• SolarWinds troubleshooting and performance optimization.
• Networking fundamentals TCP/IP, DNS, routing, switching, VLAN, firewalls.
• SQL Server fundamentals.
• PowerShell/scripting knowledge.
• API/integration knowledge.
• ITSM/ITIL understanding.

Interested candidates can hit the Apply button/ send your updated resume to [email removed]