Solar CRM Executive

Salary upto 8lpa

location: manesar, gurugram

minimum 5 year in solar industry

Immediate joiner

Excellent communication

Role Description The Solar CRM Executive is a full-time, on-site role based in Gurugram, responsible for managing customer relationships and sales processes for solar products and services. This role involves handling inbound and outbound customer interactions, maintaining accurate CRM records, tracking leads, and supporting the sales pipeline from prospecting to closure. The Solar CRM Executive will collaborate with sales and operations teams to ensure timely follow-ups, enhance customer experience, and support customer retention initiatives. Day-to-day tasks include analyzing customer data, preparing performance reports, resolving customer queries, and coordinating with internal stakeholders to ensure smooth execution of solar projects. The role also requires proactive communication with customers to build trust, encourage repeat business, and contribute to revenue growth.

Qualifications

• Candidates should possess strong customer-facing skills, including Customer Experience, Customer Retention, and Sales capabilities.
• Candidates should possess robust Analytical Skills for data interpretation, CRM reporting, and performance tracking.
• Candidates should possess effective Communication skills for clear interaction with customers, sales teams, and internal stakeholders.
• Candidates should possess familiarity with CRM tools and basic proficiency in MS Office or similar productivity software.
• Relevant experience in solar, renewable energy, or B2C/B2B sales operations is beneficial.
• Ability to work on-site in Gurugram, manage multiple tasks, and meet targets in a fast-paced environment.
• A diploma or bachelor's degree in business, marketing, engineering, or a related field is preferred.