Software Test Lead

Responsibilities for the Lead - (Manual) of Quality Engineering

• Provides management and oversight to staff and activities of the Quality Engineering team.
• Mentors and provides guidance to staff; develops direct reports and ensures staff have appropriate training, skill levels and expertise.
• Works with IT leadership to establish and improve efficiency and efficacy of all Quality Engineering standards to ensure Software Quality and supporting the execution of both short- and long-term Product Roadmap deliverables.
• Makes clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional teams.
• Develops and drives high-level strategic initiatives and being able to roll up your sleeves, digging in and getting the job done.
• Drives and maintains the department Software Quality metrics to Topline Key Performance Indicators and Agile Quality indicators.

Leadership Responsibilities

• Mentor and coach junior QA engineers, providing guidance on test design, execution, and defect management.
• Conduct peer reviews of test cases and reports to ensure quality and consistency.
• Act as a point of escalation for complex testing issues and provide solutions.
• Facilitate knowledge sharing sessions and contribute to team skill development.
• Collaborate with management to define QA strategies and roadmap.
• Ensure team adherence to QA processes and standards.
• Represent QA in stakeholder meetings and communicate quality metrics effectively.
• Drive continuous improvement initiatives within the QA team.