BENGALURU · FULLTIME
Software Tech Support Engineer

Applied Materials
Bengaluru · onsite · Posted 6d ago
Sourced from
Undisclosed8–13 yrsfulltimeBengaluru
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Section · 01
About this role
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the worlds technology.
What We Offer
Location:
Bangalore,INDAt Applied Materials, we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our .
PDC Software Support Engineer
About the Role
Join our SW GPS team to support next-generation software platforms.
This role combines advanced Tier 3 support with platform, backend, and DevOps expertise to ensure reliable, scalable, and high-performing systems across global customer environments.
This role combines advanced Tier 3 support with platform, backend, and DevOps expertise to ensure reliable, scalable, and high-performing systems across global customer environments.
Key Responsibilities
- Act as Tier 3 expert for complex software/platform issues, driving end-to-end resolution
- Troubleshoot backend system flows across software, infrastructure, and system layers
- Analyze and reproduce issues, perform root cause analysis, and drive preventive solutions
- Support and operate containerized applications in Linux/Kubernetes environments
- Collaborate with RD, HW, and DevOps teams on debugging, feature readiness, and system improvements
- Contribute to CI/CD processes, monitoring, and production reliability
- Support new product introduction (NPI), including readiness validation and training
- Develop tools, documentation, and best practices to improve support efficiency and reduce escalations
Required Qualifications
- 8 - 14 years of experience in software support, backend systems, or DevOps
- Strong troubleshooting skills in complex, multi-disciplinary systems
- Practical troubleshooting experience using agentic AI systems.
- Strong experience working with and troubleshooting Linux environments
- Practical experience with cloud native production environments: containerization (Docker) and Kubernetes
- Familiarity with CI/CD, monitoring, and DevOps practices
- Excellent communication and teamwork skills
- Fluent in English
Advantage
- Knowledge of Kubernetes operations, monitoring tools (Prometheus, Grafana, ELK), or IaC tools (Helm, Terraform)
- Understanding script coding, such as : Python, PowerShell, Bash.
- Background in software development, testing, or system integration
- Experience in supporting global, production-critical environments
Additional Information
- Location: Bangalore, India
- Travel: up to 25%
- Global collaboration with international teams and customers
Additional Information
Time Type:
Full time Employee Type:
Assignee / Regular Travel:
Yes, 25% of the Time Relocation Eligible:
YesApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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Section · 02
Skills
PrometheusDevopsGrafanaDockerTerraformBashKubernetesIac Toolsmaterials sciencecloud nativeHelmDevOps practicesNPINew Product IntroductionMonitoring ToolsdebuggingcloudoperationsPowershellLinuxArtificial Intelligence
Section · Company
About Applied Materials

Applied Materials
Semiconductors
3.5k+
employees
2002
24 years old
Santa Clara, California
United States (USA)
About
Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display, and solar photovoltaic industries.
Industries
SemiconductorsManufacturingEngineering & Construction
Employee ratings
573 reviews
3.7/ 5
Culture
3.7
Career growth
3.1
Work-life
3.6
Employees rate it well for
Work Life Balance94Work Culture74Senior Management54Salary53Learning43
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