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    Job · 21172321

    BENGALURU · FULLTIME

    Software Tech Support Engineer

    Applied Materials

    Applied Materials

    Bengaluru · onsite · Posted 6d ago

    Sourced fromNaukri
    Undisclosed8–13 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Who We Are

    Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the worlds technology.

    What We Offer

    Location:
    Bangalore,IND
    At Applied Materials, we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our .
    PDC Software Support Engineer

    About the Role
    Join our SW GPS team to support next-generation software platforms.
    This role combines advanced Tier 3 support with platform, backend, and DevOps expertise to ensure reliable, scalable, and high-performing systems across global customer environments.
    Key Responsibilities
    • Act as Tier 3 expert for complex software/platform issues, driving end-to-end resolution
    • Troubleshoot backend system flows across software, infrastructure, and system layers
    • Analyze and reproduce issues, perform root cause analysis, and drive preventive solutions
    • Support and operate containerized applications in Linux/Kubernetes environments
    • Collaborate with RD, HW, and DevOps teams on debugging, feature readiness, and system improvements
    • Contribute to CI/CD processes, monitoring, and production reliability
    • Support new product introduction (NPI), including readiness validation and training
    • Develop tools, documentation, and best practices to improve support efficiency and reduce escalations
    Required Qualifications
    • 8 - 14 years of experience in software support, backend systems, or DevOps
    • Strong troubleshooting skills in complex, multi-disciplinary systems
    • Practical troubleshooting experience using agentic AI systems.
    • Strong experience working with and troubleshooting Linux environments
    • Practical experience with cloud native production environments: containerization (Docker) and Kubernetes
    • Familiarity with CI/CD, monitoring, and DevOps practices
    • Excellent communication and teamwork skills
    • Fluent in English
    Advantage
    • Knowledge of Kubernetes operations, monitoring tools (Prometheus, Grafana, ELK), or IaC tools (Helm, Terraform)
    • Understanding script coding, such as : Python, PowerShell, Bash.
    • Background in software development, testing, or system integration
    • Experience in supporting global, production-critical environments
    Additional Information
    • Location: Bangalore, India
    • Travel: up to 25%
    • Global collaboration with international teams and customers

    Additional Information
    Time Type:
    Full time
    Employee Type:
    Assignee / Regular
    Travel:
    Yes, 25% of the Time
    Relocation Eligible:
    Yes
    Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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    Section · 02

    Skills

    PrometheusDevopsGrafanaDockerTerraformBashKubernetesIac Toolsmaterials sciencecloud nativeHelmDevOps practicesNPINew Product IntroductionMonitoring ToolsdebuggingcloudoperationsPowershellLinuxArtificial Intelligence

    Section · Company

    About Applied Materials

    Applied Materials

    Applied Materials

    Semiconductors

    3.5k+

    employees

    2002

    24 years old

    Santa Clara, California

    United States (USA)

    About

    Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display, and solar photovoltaic industries.

    Industries

    SemiconductorsManufacturingEngineering & Construction

    Employee ratings

    573 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    3.1

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance94Work Culture74Senior Management54Salary53Learning43

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