Software Quality Assurance Specialist

We are seeking a Quality Assurance Executive with a minimum of 8+ years of experience in Software Quality Assurance, preferably with CMMI DEV/SVC Implementation experience. In this role, you will be responsible for facilitating continuous software process improvement by analyzing process requirements along with existing process completeness, correctness, and efficiency.

Skills

Mandatory

• CMMI DEV/SVC Implementation experience
• Good knowledge of project life cycles (SDLC, Service Life Cycle, Waterfall, Spiral, Agile, etc.)
• Involvement in at least one CMMI Level 5 Appraisal
• Process Audit experience
• Metrics Analysis
• Knowledge of performing RCA using Control Charts, 5-Why Analysis, Pareto Analysis, Fishbone, etc.
• Knowledge of ITIL, ISO 20000, ISO 27001, and ISO 42001
• Understanding of AI governance, risk management, and responsible AI practices aligned with ISO 42001
• Proficiency in MS Office (Excel, PowerPoint, Word)

Desired

• Knowledge of project management concepts
• Knowledge of Cloud Platforms and service management tools
• Experience with quality tools such as Minitab and Crystal Ball
• Experience on PPB-PPM
• Conduct process and quality training programs for all levels of the organization
• Exposure to AI management systems, AI lifecycle governance, and compliance frameworks based on ISO 42001

Roles and Responsibilities

• Project Facilitation
• Process Compliance Reviews
• Metrics Analysis
• Training
• Audits
• Process Definition
• Implementation experience on CMMI-DEV/Services Level 5 practices in software projects by assisting project managers in process compliance
• Good knowledge of project life cycles
• Experience in SQA audits, tracking NCs, NC analysis, metrics analysis, RCA, and defect prevention
• Working experience in ISO 9001:2015, ISO 27001, ISO 20000, and ISO 42001 standards
• Support implementation, maintenance, and continual improvement of AI Management System (AIMS) processes in line with ISO 42001 requirements
• Participate in AI-related process audits, compliance assessments, risk evaluations, and governance reviews
• Involved in at least one CMMI Level 5 Appraisal
• Involved in preparation of quality procedures, policies, and templates
• Good communication and interpersonal skills
• Problem-solving approach
• Self-driven, takes individual initiatives, and able to work with minimal guidance
• SEPG experience

Experience

5-8 Years

Education Qualification

B.E. / B.Tech / MCA

Work Location

Hyderabad

Preferred Certification (Optional Addition)

• ISO 42001 Lead Implementer / Lead Auditor certification
• ISO 27001 Lead Auditor
• ITIL Foundation
• CMMI Associate / Professional Certification