HYDERABAD · FULLTIME
Software Platform Engineer II
MetLife
Hyderabad · onsite · Posted 58d ago
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Not disclosedFresherfulltimeHyderabad
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Section · 01
About this role
Key Responsibilities
- Design, develop, and deploy Salesforce Lightning Web Components (LWC) for scalable and reusable solutions.
- Integrate Salesforce with CRM systems and contact center tools (e.g., Genesys, NICE, or similar) using APIs and open channels.
- Implement AI-driven features such as intent recognition, conversational flows, and personalization within Salesforce applications.
- Collaborate with cross-functional teams to ensure seamless integration between Salesforce, CRM, and contact center platforms.
- Optimize application performance and ensure compliance with best practices and security standards.
- Conduct unit testing, troubleshooting, and performance tuning for deployed solutions.
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Section · 02
Skills
niceTroubleshootingPerformance TuningUnit testingPersonalizationAI-driven featuresGenesysintent recognitionconversational flows
Section · Company
About MetLife
MetLife
Insurance
4k+
employees
2008
18 years old
New York
United States (USA)
₹9.3L PA avg
Avg at MetLife
About
As a global leader in protection planning, MetLife offers insurance and financial solutions, serving individuals and businesses in over 50 countries.
Industries
InsuranceFinancial Services
Employee ratings
10 reviews
4.0/ 5
Culture
3.5
Career growth
3.3
Work-life
3.7
Employees rate it well for
Job Security42Work-Life Balance42
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