Software Implementation Engineer

Role & responsibilities

• Product demos and feature explanation
• Understand the business requirements and map it with features available in product
• Product configuration according to customer requirement
• Make Requirement Specification documents, project plans and other project related documents
• Interacting with client teams for system integration
• Participate in all phases of project implementation - planning, requirements understanding, solutioning and implementation process.
• Collaborate with development team, implementation team and client and maintain proper communication between teams
• Progress reporting and timely risk identification
• Gather client feedback and ensure performance goals are met.
• Project execution within timelines with proper documentation
• Data Migration.

Preferred candidate profile

• Proven ability to lead complex, enterprise-level software implementations across multiple products and ERP/ecommerce environments.
• Strong ability to articulate process logic and technical architecture including design and delivery of functional and technical presentations to customers and internal stakeholders.
• Excellent written and verbal English communication skills, with a demonstrated ability to lead cross-functional conversations and drive alignment.
• Demonstrated ownership mindset — takes initiative at a team level, holds peers accountable with coaching (not criticism), and drives outcomes without requiring direction.