Software Functional Support / Implementer Trainee
Amplitude Software Systems Pvt. Ltd. · Mumbai · onsite · Posted 36d ago
UndisclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Deliver service and support to end-users via online, telephone or remote connections.
- Interact with customers to provide and process information in response to queries and requests about software.
- Gather information and fix the issue by analyzing the symptoms.
- Follow standard processes & procedures using designated tracking software.
- Identify and escalate priority issues as per Client specifications.
- Follow up and make scheduled callbacks to the customer where necessary.
Sourced from naukri
Skills
ERP FunctionalCustomer HandlingERP Implementation
About Amplitude Software Systems
Amplitude Software Systems Pvt. Ltd.
Software Product
5
employees
₹4.9L PA avg
Avg at Amplitude Software Systems
About
A software services firm dedicated to enhancing logistics operations through tailored business automation solutions within the shipping and sea freight sectors.
Industries
Software Product
Employee ratings
10 reviews
4.1/ 5
Culture
3.7
Career growth
3.5
Work-life
3.6
Employees rate it well for
Job Security48Overall Company41
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