Software engineering Senior professional

Responsibilities

• 4+ years of developing ServiceNow solutions, with 3+ years specifically focused on EC Pro Portal, User experience, mobile applications and App engine studio.
• Lead the design, build, and implementation of ServiceNow Employee Center Pro portal, mobile applications, and user experience enhancements.
• Design and implement best-in-class user interfaces for portals and mobile environments ensuring optimal UX.
• Create custom widgets, dashboards, and interfaces within ServiceNow EC Pro Portal using HTML, CSS, AngularJS, ReactJS, and other front-end technologies.
• Hands-on experience in JavaScript (ES12 refactoring a plus).
• Experience configuring ServiceNow AI/ML features
• Familiarity with integrating ServiceNow AI tools with third party applications.
• Collaborate with stakeholders to understand business needs, provide technical solutions, and align with ServiceNow platform capabilities
• Leverage ServiceNow Mobile Studio for designing performant and scalable mobile apps.
• Enhance ServiceNow UX design to improve usability, accessibility, and navigation efficiency.
• Integrate ServiceNow with third-party tools and systems using REST/SOAP APIs and implement authentication standards like OAuth2 and SAML.
• Utilize JavaScript, Glide Script, and ServiceNow's scripting features for backend functionality and workflow automation.
• Work with ServiceNow modules like Service Portal, UI Builder, Flow Designer, and Now Mobile for advanced development.
• Adhere to ServiceNow coding standards, documentation guidelines, and development best practices.
• Perform code reviews and foster knowledge-sharing among team members.
• Act as a technical lead for ServiceNow projects, managing end-to-end development lifecycle.
• Conduct unit/SIT testing for the EC Pro portal, UX, and mobile features.
• Troubleshoot reported issues and deploy optimized solutions.
• Stay informed with the latest ServiceNow upgrades, features, and industry trends to ensure platform optimization.
• Ensure all developments and implementations comply with Takeda's standards, including GxP/SOX regulations, and other applicable compliance and security requirements.
• Document technical architecture, deployment plans, and user support materials.
• Serve as the primary point of contact for ServiceNow EC Pro portal, mobile, and UX-related inquiries.
• Solid ability to explain complex technical concepts and align decisions across teams.
• Bachelor's degree (or higher) in Computer Science, Information Technology, or a related field; or equivalent work experience.