Software Engineering Senior Analyst - HIH - Evernoth

INTRODUCTION TO EVERNORTH:  Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India. About Evernorth Health Services: Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence. About Cigna: The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Job Title Software Engineering Senior Analyst 

Position Overview The Software Engineering Senior Analyst  role will report to the Software Engineering Senior Manager and will play a pivotal role within a high-performing team whose main objective is  to enable the strategic and tactical allocation of new and existing employees within the organization to optimize staffing levels, talent acquisition efforts, and employee utilization based on business needs and availability of internal and external talent, thus ensuring the right people are placed in the right roles at the right time.

Responsibilities: Design, build, and maintain Pega case management, workflow, UI, data, and integration components. Deliver end-to-end features across Pega, AWS services (SQS, EKS, Step Functions, Lambda), Python-based APIs/automation, and PostgreSQL. Implement scalable and secure integrations using APIs, events, and enterprise integration patterns. Apply Pega best practices for performance, reusability, guardrails, and maintainability. Develop and optimize Python services and automation supporting workflows and data movement. Design and tune PostgreSQL schemas, queries, and data access patterns for performance and reliability. Contribute to CI/CD pipelines with automated testing, quality gates, and deployment controls. Improve production reliability through observability, performance tuning, and defect prevention. Participate in L3 production support, incident triage, and root cause remediation. Partner with Product Owners and System Analysts to translate business needs into technical solutions. Apply AI‑augmented development practices for code generation, testing, refactoring, and documentation. Mentor engineers and promote modern engineering, quality, and AI‑assisted delivery practices.

Qualifications: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. 5+ years of professional software engineering experience with 3+ years of hands-on Pega delivery. Demonstrated expertise in Pega (Case Types, Data Pages, Integrations, UI configuration, rules resolution, performance tuning). Strong cross‑stack engineering capability across: AWS (cloud-native application deployment and operations) Python (API development, automation, service integration) PostgreSQL (relational modeling, query optimization, data performance)

Proven ability to design and troubleshoot end-to-end systems, from UI/workflow through services, data, and cloud infrastructure. Strong understanding of Agile delivery, enterprise SDLC, CI/CD, and DevOps practices. Demonstrated experience building secure, reliable, and compliant enterprise systems. Hands-on experience using AI‑assisted development tools (e.g., Copilot, Devin, Cursor) responsibly to improve productivity and quality. Strong analytical and troubleshooting skills, with a focus on performance, reliability, and defect prevention. Effective communicator able to collaborate across business, architecture, security, and operations stakeholders. Ability to mentor peers and elevate engineering standards without formal people management responsibility.

Preferred Qualifications Experience supporting underwriting, actuarial pricing, quoting, or sales enablement platforms. Experience modernizing legacy platforms into cloud-native or hybrid architectures. Familiarity with event-driven architectures, messaging, and enterprise integration patterns. Experience with data integration or analytics tools such as Boomi and/or Qlik. Exposure to AI enablement or data platforms such as Palantir Foundry, Ontology, or similar. Pega certifications (CSA, CSSA, LSA) or equivalent demonstrated expertise

Work Hours:         2.30PM IST to 11.30PM IST

Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.