Software Engineering Manager - Salesforce

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description Key Responsibilities  

Engineering Leadership & Team Management  

Lead and manage Salesforce engineering teams (developers, administrators, and integration engineers)  

Foster a high-performance, collaborative culture focused on accountability and continuous improvement  

Provide coaching, mentoring, and career development for team members  

Conduct performance reviews, goal setting, and talent development planning  

 

Delivery Management & Execution  

Own end-to-end delivery of Salesforce solutions from design through production deployment  

Manage sprint planning, backlog prioritization, and release timelines  

Ensure delivery within scope, time, and quality expectations  

Identify and manage risks, dependencies, and cross-team coordination  

 

Salesforce Platform Development & Oversight  

Provide technical leadership for:   

Apex development (classes, triggers, batch jobs)  

Lightning Web Components (LWC) and UI frameworks  

Salesforce configuration (Flows, objects, automation)  

Ensure adherence to Salesforce best practices and minimize technical debt  

Drive reuse of components and platform standardization  

 

Architecture, Governance & Standards  

Partner with enterprise architecture teams to define scalable Salesforce solution designs  

Enforce platform governance including:   

Data models and field standards  

Reusable component design  

Naming conventions and coding standards  

Align solutions with enterprise architecture, compliance, and security requirements  

 

Integration & Enterprise Ecosystem  

Oversee integrations between Salesforce and enterprise platforms including:   

Java microservices and APIs  

Event-driven platforms (Kafka)  

Legacy and cloud systems  

Ensure data consistency and reliability across systems  

Support real-time and batch integration strategies  

 

DevOps & Release Management  

Drive CI/CD adoption and release automation using tools such as Copado, Jenkins, or Git-based pipelines  

Ensure reliable deployment processes and release quality  

Promote strong testing practices, code reviews, and automation  

Improve developer productivity and engineering efficiency  

 

Production Support & Operational Excellence  

Ensure high availability, performance, and stability of Salesforce applications  

Establish L2/L3 support models and incident response processes  

Lead root cause analysis and continuous improvement efforts  

Drive observability, monitoring, and alerting practices  

 

Security, Risk & Compliance  

Ensure Salesforce solutions comply with enterprise security and regulatory requirements  

Enforce role-based access controls, data protection, and auditability  

Partner with risk, audit, and compliance teams to meet control objectives  

 

Business & Product Collaboration  

Partner with product managers and business stakeholders to translate requirements into technical solutions  

Align engineering priorities with strategic business goals  

Support roadmap planning and prioritization for Salesforce initiatives  

 

Innovation & AI Enablement  

Drive adoption of new Salesforce capabilities, including AI-driven features (e.g., Agentforce)  

Identify opportunities to improve customer experience, automation, and operational efficiency  

Support ongoing platform modernization and transformation initiatives  

 

Required Qualifications  

Bachelor’s degree in computer science , Engineering, or related field (or equivalent experience)  

7+ years of Salesforce platform experience (development and/or architecture)  

3+ years of experience leading or managing engineering teams  

Strong expertise in:   

Apex, Lightning Web Components (LWC), and Salesforce configuration  

Salesforce data modeling and platform architecture  

CRM processes (Sales, Service, Onboarding)  

Experience with:   

REST/SOAP APIs and enterprise integrations  

CI/CD pipelines and DevOps practices  

 

Preferred Qualifications  

Salesforce certifications (Platform Developer, Architect track, or equivalent)  

Experience with:   

Salesforce CPQ, Service Cloud, or Financial Services Cloud  

Event-driven architectures (Kafka or similar)  

Cloud platforms (AWS, Azure, or GCP)  

Experience in financial services or regulated industries  

Exposure to AI/automation within Salesforce ecosystem  

 

Key Skills  

Engineering Leadership & Talent Development  

Salesforce Platform Development & Architecture  

CRM & Customer Experience Systems  

Integration & API Design  

DevOps & CI/CD  

Governance, Risk & Compliance  

Problem Solving & Decision Making  

 

Success Criteria  

Delivers scalable, secure, and high-quality Salesforce solutions aligned with enterprise standards  

Builds and retains strong engineering talent and leadership pipeline  

Improves delivery predictability, efficiency, and system reliability  

Drives reuse, cost efficiency, and platform standardization  

Aligns engineering outcomes with business and customer impact  

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants .

Posting may be closed earlier due to high volume of applicants. This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.