{"@context":"https://schema.org","@type":"JobPosting","title":"Software Engineering Associate - HIH","description":"

Job Summary

Lead the Production Support Operations (PSO) team supporting critical CRD platforms, including OnePA and ATK. Provide hands-on technical and functional leadership for production support activities. Develop strong knowledge of US Healthcare, Pharmacy Benefit Management (PBM), and Prior Authorization processes. Support, troubleshoot, and maintain Pega-based enterprise applications.

Responsibilities

Drive timely identification, investigation, resolution, and closure of production incidents.
Improve application stability, reliability, and production support processes.
Act as a Subject Matter Expert (SME) for PSO and CRD teams.
Collaborate with cross-functional teams to resolve complex technical and functional issues.
Analyze recurring incidents and implement process improvements and operational efficiencies.
Provide technical guidance, knowledge sharing, and coordination across Hyderabad and global stakeholder teams.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.","datePosted":"2026-08-31T00:00:00.000Z","validThrough":"2026-10-30T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"14910086"},"url":"https://myjobb.ai/jobs/software-engineering-associate-hih/14910086","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Knowledge Sprint Technologies","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/9065363.gif","sameAs":"https://www.knowledgesprint.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hyderabad","addressRegion":"Telangana","addressCountry":"India"}}]}