Software Engineering Advisor

INTRODUCTION TO EVERNORTH:

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group's existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Role Title : Software Engineering Advisor

Position Overview

The job profile for this position is Software Engineering Advisor.

We are seeking a highly skilled and motivated Software Engineering Advisor to join our Home Delivery organization. This role is responsible for delivering end-to-end business solutions—from requirements gathering through production deployment—with deep expertise in Python programming, machine learning, and generative AI.

The ideal candidate will have hands-on experience with agentic frameworks, natural language processing, and modern AI development tools. Responsibilities include designing intelligent systems, building scalable solutions, and integrating human-in-the-loop methodologies to deliver impactful AI-driven products.

In addition to solution delivery, the candidate should demonstrate an automation-first and continuous improvement mindset, driving adoption of CI/CD tools and contributing to the evolution of development processes and toolsets.

Responsibilities

• Design and develop intelligent applications using Python and modern AI frameworks
• Build and deploy machine learning and deep learning models for production use Implement generative AI and agentic solutions using LangChain, LangGraph, and ReAct agents
• Develop scalable APIs and user interfaces using FastAPI and Streamlit Apply human-in-the-loop and supervisor methodologies to enhance model reliability
• Integrate AI models into business workflows in collaboration with cross-functional teams
• Utilize cloud platforms and tools such as Databricks for data processing and model training Ensure code quality and maintainability using Pydantic models and engineering best practices
• Deploy applications on AWS and OpenShift using CI/CD pipelines Monitor application performance and maintain robust logging and observability Participate in Agile ceremonies and collaborate within Scrum or Kanban teams
• Support release management, configuration, and deployment activities
• Conduct peer code reviews and contribute to continuous improvement initiatives
• Troubleshoot and integrate microservices and APIs across distributed systems
• Qualifications

Required Skills:

• Overall 11 to 14 Years of experience required.
• Proficiency in Python programming and AI model development
• Strong foundation in machine learning, deep learning, and natural language processing
• Experience with generative AI and agentic AI frameworks Familiarity with LangChain, LangGraph, ReAct agents, and Pydantic AI models
• Hands-on experience with Jupyter Notebooks, Streamlit, PyCharm, and Visual Studio
• Ability to integrate with Java/SpringBoot services and APIs Experience with cloud platforms and tools such as Databricks, AWS, and OpenShift Core competencies in software engineering, including system design, debugging, testing, and performance optimization
• Strong communication, time management, and problem-solving skills. Demonstrated ownership, accountability, and a continuous improvement mindset
• Should have an AWS certification as mandatory.

Preferred Qualifications:

• Experience implementing human-in-the-loop and supervisor-based AI systems
• Background in deploying AI solutions in enterprise or healthcare environments
• Experience with prompt engineering and LLM integration Exposure to vector databases, semantic search, and OpenAI APIs Familiarity with AWS Bedrock and conversational AI deployment
• Domain experience in healthcare or pharmacy benefit management (PBM)Required

Experience & Education:

• 5+ years of experience in Python development and AI model implementation
• 3+ years of experience in machine learning and deep learning projects
• 2+ years of experience in Java/SpringBoot development Proven experience designing and deploying cloud-native applications
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)

Location & Hours of Work

Hyderabad and Hybrid (11:30 AM IST to 8:30 PM IST)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.