Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are looking for a Software Engineer to contribute to the design and delivery of the Packaging and Application Lifecycle Management (ALM) platform. This role will build scalable and reliable platform capabilities that enable product teams, partners, and ISVs to package, promote, and manage application assets across environments. You will work closely with Product and Engineering teams to design, implement, and deliver platform services, APIs, integrations, and workflows. You will have the opportunity to work on foundational platform capabilities in a globally distributed engineering environment.

This position is an individual contributor role reporting to the Engineering Manager.

Responsibility

• Design, develop, test, and deliver scalable and reliable capabilities for the Packaging and ALM platform
• Own features end to end, from understanding requirements and design through implementation and production delivery
• Design and implement backend services, APIs, integrations, and workflows using modern software and cloud technologies
• Collaborate with Product Management and partner engineering teams to understand requirements and dependencies
• Participate in design and code reviews and contribute to engineering best practices
• Identify and resolve technical issues and blockers
• Troubleshoot and resolve production and integration issues
• Contribute to the evolution of platform APIs, service contracts, and reusable frameworks
• Share technical knowledge through design discussions, documentation, and code reviews
  
  

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 5+ years of professional experience in software engineering
• Experience developing scalable backend services and distributed systems
• Strong understanding of software design principles and microservices
• Hands-on experience with one or more programming languages such as Node.js, C#, Java, or Go
• Experience designing and developing REST APIs and service integrations
• Experience with containerization and orchestration technologies such as Docker and Kubernetes
• Bachelor's or Master's degree in Computer Science or a related field
  
  

Preferred

• Experience with Packaging, ALM, deployment, or platform engineering
• Familiarity with CI/CD, release orchestration, and environment promotion
• Experience with dependency management, versioning, or artifact lifecycle management
• Exposure to event-driven architectures and messaging systems
• Experience with REST and/or GraphQL APIs
• Familiarity with observability and operational excellence practices
• Experience working with globally distributed engineering teams
• Strong communication and collaboration skills
• Understanding of scalability, availability, and resiliency concepts
• Strong debugging and problem-solving skills
  
  

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [HIDDEN TEXT].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [HIDDEN TEXT] for assistance.

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