Software Engineer

About this role: Wells Fargo is seeking a Software Engineer to support the development, enhancement, and operation of enterprise observability platforms that provide monitoring, logging, tracing, alerting, and dashboarding capabilities across cloud and on-premises environments. The engineer will contribute to platform reliability, automation, and user adoption by partnering with application, infrastructure, and SRE teams. This role requires hands-on experience with observability tools, platform support, automation, and operational excellence, while helping scale observability services and improve the developer experience across the enterprise.

In this role, you will: Design, develop, and maintain observability solutions including dashboards, alerts, metrics, logs, and traces. Implement and support observability tools such as Grafana, Prometheus, Splunk, Datadog, Dynatrace, AppDynamics, OpenTelemetry, or similar platforms Partner with application, infrastructure, SRE, and cloud engineering teams to establish observability standards and best practices. Automate observability onboarding, dashboard provisioning, and monitoring workflows using scripting and Infrastructure as Code. Analyze system performance, identify bottlenecks, and recommend optimization opportunities Support incident management activities by providing operational insights and root-cause analysis Contribute to observability governance, documentation, and adoption initiatives.

Required Qualifications: 2+ years of software engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications: 2+ years of experience in Site Reliability Engineering, Platform Engineering, Application Support, DevOps, Cloud Operations, or Observability. Working knowledge of monitoring, logging, tracing, and alerting concepts. Experience with at least one observability platform such as Grafana, Splunk, Dynatrace, Datadog, AppDynamics, New Relic, or Elastic. Knowledge of cloud platforms (Azure, AWS, or GCP). Experience with scripting languages such as Python, PowerShell, Bash, or similar. Understanding of REST APIs, CI/CD pipelines, and Infrastructure as Code concepts. Strong analytical and troubleshooting skills. Experience with Open Telemetry and distributed tracing. Knowledge of SRE principles, SLIs, SLOs, and error budgets. Experience with Kubernetes, Docker, and cloud-native technologies. Familiarity with Terraform, GitHub Actions, Azure DevOps, or Jenkins. Understanding of enterprise observability frameworks such as MELTS (Metrics, Events, Logs, Traces, and Security).

Job Expectations: Develop and support enterprise observability platform capabilities, including monitoring, logging, tracing, and dashboarding. Build, deploy, and automate observability solutions using DevOps practices, CI/CD pipelines, and cloud technologies. Ensure applications meet observability NFRs and enterprise standards by implementing best practices and proactively identifying telemetry gaps.

Posting End Date:  

22 Sep 2026 *Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit  Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy   Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.