Software Engineer

Software Engineer (Frontend-heavy Full Stack)

Role Overview


About the Team


Core Responsibilities

• Build and own agent-facing interfaces that are live and event-driven, with several conversations in flight at once.
• Build the internal configuration and authoring tools that determine how quickly a new customer or provider can be brought online.
• Build customer-facing web surfaces, including those carrying consent and privacy requirements.
• Turn dense operational data into interfaces that people use to make decisions.
• Write and own the APIs behind your own features.
• Instrument the frontend for production diagnosis through error tracking, performance monitoring, and real-user metrics.
• Work within a micro-frontend architecture embedded inside the CRM.
• Operate your work in production, debugging issues with Product, QA, and DevOps.

Expected Candidate Profile

• 2+ years of experience building production frontend applications used by real users.
• Strong React and TypeScript skills, including hooks, component composition, and state management, along with a working understanding of rendering behaviour and performance.
• Experience building real-time or event-driven UIs using technologies and patterns such as WebSockets, SSE, and optimistic updates, with an understanding of correctness when events arrive out of order.
• Strong CSS and layout skills for dense, information-heavy interfaces.
• Enough backend experience, in any language, to build and own the API behind your own feature.
• Ability to debug across the browser, network, and service boundary.
• Sound problem-solving and data structures fundamentals.
• Accountability for code you did not write by hand, including code produced with AI assistance.

Preferred Experience

• Experience with micro-frontend architecture, module federation, or embedding an application inside another product.
• Experience building or contributing to a shared component library or design system.
• Experience with Preact, Signals, or other fine-grained reactivity models.
• Experience with Web Workers, rendering performance, or bundle and load-time optimisation.
• Experience with data visualisation or dense dashboard and table interfaces.
• Experience with accessibility and internationalisation.
• Experience with Node.js/TypeScript or Java backend development.
• Experience with messaging or communication platforms, or other integration-heavy SaaS products.

Technology Environment


About the Opportunity


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